The order will be processed within 2-3 days. The shipment duration is between 3-14 days depending on the geographic location.
The shipping cost is free for orders $500 and above.
Standard Shipping Cost
$10 within US and $20 for other countries.
Express Shipping Cost (2-4 days)
£20 within the UK and $20 within the US
Yes, we ship worldwide.
UPDATING YOUR ORDER
Yes. Within a certain time after placing your order you can make changes. Please contact us and we will be happy to assist you. Unfortunately, we cannot cancel or alter orders that have already been processed.
Yes. Within a certain time after placing your order you can make changes. Please contact us and we will be happy to assist you. Unfortunately, we cannot cancel or alter orders that have already been processed.
SIZING & FIT
Please refer to our size chart available when choosing a style.
Some may find that they need to make further alterations to the garment after purchasing. The inseam is usually around 31 inches depending on the style. Please note that you cnanot exchange or return altered items.
RETURN POLICY
You can return unworn, unlatered items with all orignal tags and lables attached up to 14 days of delivery. You are responsible for the shipment back to us. We will process your return as soon as it is recieved. Please expect 5-10 business days for the return to appear on your form of payment. Please note that sale items are non-refundable.
You can return unworn, unaltered, clean items with original tags attached up to 14 days after delivery. After this time we cannot process a return. Please note that sale items are non-refundable.
If a return label has not been sent with your order, please contact us at hello@lolatara.com to process your return.
We will process your refund within 2-3 days of delivery. It may take 5-10 days for your financial institution to process your refund.
PRODUCT FAQS
We use 100% Japanese Satin for our current collection.
We recommened that you only use a trusted drycleaner to care for your items.